afc365 Privacy Policy
Your personal information is completely safe with us. Here is a full description of how afc365 collects, stores, and uses your data.
Introduction and Scope
afc365 ("we", "our", "platform") is a trusted name in Bangladesh's online entertainment sector. This privacy policy explains how we collect, process, store, and protect your personal information. This document applies to our website afc365.cam and all related services.
By registering on our platform or using our services, you acknowledge the terms of this privacy policy. Please read this policy carefully. If you have any questions, contact our support team.
What Information We Collect
Personal Identity Information
We collect the following information during registration and account verification:
- Full name (in Bengali or English)
- Date of birth (for age verification — for users aged 21+ only)
- National ID or passport number (part of the KYC process)
- Address and district
- Email address
- Mobile number
Financial Information
The following information is required to process deposits and withdrawals:
- bKash, Nagad, Rocket, or Upay number
- Bank account details (for bank transfers)
- Transaction history and records
- Deposit and withdrawal amounts
We never store your full card number or bank PIN.
Usage Information
Information automatically collected while using the platform:
- IP address and device type
- Browser and operating system information
- Page visits and session duration
- Game play history and betting records
- Cookie and local storage data
Communication Information
Information stored when you contact our support team:
- Live chat conversation records
- Email communication history
- Details of complaints and requests
- Issue resolution records
Purpose of Using Information
afc365 uses your information only for specific and legitimate purposes. We never transfer information to third parties for sale without your consent.
Primary Purposes of Use
- Account Management: Ensuring registration, verification, and secure login processes
- Service Delivery: Providing access to slot games, cricket betting, and live casino features
- Financial Transactions: Processing deposits and withdrawals and ensuring transaction security
- Age Verification: Ensuring all users are aged 21 or above
- Fraud Prevention: Detecting and preventing suspicious activity
- Customer Support: Providing assistance via 24/7 live chat
- Bonuses and Promotions: Accurately delivering welcome bonuses and VIP rewards
- Responsible Gaming: Detecting and preventing problematic gambling behavior
Analytics and Improvement
We analyze usage data to evaluate platform performance and improve the user experience. This analysis is entirely internal and is carried out without revealing personal identity.
Information Security Measures
afc365 takes the highest technical and administrative measures to ensure the security of your personal information.
SSL Encryption
Our website uses SSL/TLS encryption technology, which keeps all data transfers between your browser and our servers secure.
Secure Data Storage
Your data is stored in encrypted databases. Passwords are never stored directly — they are kept in hashed format only.
Access Control
Only authorized personnel have access to your information. All access is logged and reviewed regularly.
Information Sharing Policy
afc365 does not sell, rent, or commercially transfer your personal information to third parties. However, limited information sharing may be necessary in certain situations:
Sharing Information with Service Providers
- Payment Processors: bKash, Nagad, Rocket, Upay, and bank transfer services receive the information necessary to process transactions
- Game Providers: Account identifier information required for game operation (not personal identity information)
- Technology Infrastructure: Hosting and security service providers
All third parties are required to comply with our privacy standards and may not use the information they receive for any other purpose.
Legal Obligations
We may be legally required to disclose information in the following circumstances:
- Court orders or legal summons from competent authorities
- Compliance with anti-money laundering (AML) regulations
- Assisting in fraud or criminal investigations
- Protecting the safety of ourselves or other users
Cookie and Tracking Technologies
Our website uses cookies and similar technologies. Cookies are small text files stored on your device that help improve website functionality.
Essential Cookies
These cookies are required for the basic functionality of the website. Without them, login sessions, game access, and secure payment operations cannot function.
Analytical Cookies
These cookies help us understand how users use the platform. The data collected is completely anonymous and is used to improve the service.
Cookie Management
You can control or disable cookies from your browser settings. Please note that disabling essential cookies may disrupt some important platform functions. For further assistance, contact us via our 24/7 live chat.
Your Rights and Controls
As a user of afc365, you have several important rights over your own information.
Right to Access
You have the right to know what information we hold about you. Upon request, we will provide a summary of your information.
Right to Correction
If any of your information is incorrect, you may request a correction. We will make the correction as quickly as possible.
Request for Deletion
After closing your account, you may request that certain information be deleted — however, some information must be retained for a set period under legal obligations.
Objection to Processing
You have the right to object to the processing of your information for marketing communications. Upon request, we will remove you from promotional communication lists.
Data Portability
You may request a copy of the information stored about you in a portable format.
Restriction of Processing
In certain circumstances, you may request that the processing of your information be restricted, such as while the accuracy of the information is being verified.
How to Exercise Your Rights:
To exercise any of the above rights, contact us via our 24/7 live chat or by email: [email protected]
We will try to respond to your request as quickly as possible after receiving it.
Data Retention
How Long Information Is Kept
afc365 retains your information for as long as your account is active and as necessary to meet legal obligations. Retention periods may vary for different types of information:
- Account Information: For a set period after account closure as required by legal obligations
- Financial Transaction Records: For the period required in compliance with anti-money laundering regulations
- Customer Support Communications: For the duration the account is active and until any relevant dispute resolution deadlines
- Analytical Data: May be retained in anonymous form for the required period
After the retention period ends, information is securely deleted or anonymized.
Protection of Minors
21+ Age Limit
afc365 is an adult entertainment platform. We do not intentionally collect information from anyone under the age of 21. Age verification is mandatory at the time of registration.
If we become aware that a minor has registered, we will immediately close that account and delete the associated information.
We ask parents and guardians to ensure that your children do not use our platform. If you have any concerns about this, please let us know at [email protected].
Policy Changes and Updates
Policy Review Process
afc365 may update this privacy policy from time to time. This policy is reviewed to keep pace with service improvements, legal changes, or technological advances.
For significant changes, we will notify you by email or through a notice on the platform. Continued use of the platform after changes are made will be considered acceptance of the new terms.
The "Last Updated" date at the top of the page is changed with each update.
Contact Us
If you have any questions, concerns, or requests about this privacy policy, please do not hesitate to contact us. Our data protection team is ready to answer all your questions.
For privacy-related requests:
Email: [email protected]
24/7 Live Chat: Support available directly in Bengali
We try to respond as quickly as possible after receiving your request.
Related Policies
Along with our privacy policy, you are advised to read the following documents as well:
- Terms & Conditions — Complete terms for using the platform
- Responsible Gaming — Guidelines for safe and responsible entertainment
- About Us — Learn more about afc365
- FAQ — Answers to common questions