afc365 Terms and Conditions

1.1Definition and Scope of Agreement

These terms and conditions ("Terms") form a legal agreement between the afc365 platform ("Platform", "Site" or "Service") and all its users ("Member", "User" or "You").

These terms govern the following:

• Account registration and management on the afc365 platform
• Participation in all games, betting, and entertainment activities
• Financial transactions — deposits, withdrawals, and bonuses
• Promotional offers and VIP benefits
• Privacy and data protection

1.2Age Requirement and Eligibility

To open an account and use afc365, you must be at least 21 (twenty-one) years of age.

You must also confirm that:

• Online gaming is legally permitted in your current location
• You are playing on your own behalf and for personal entertainment
• The information you have provided is completely accurate and up to date
• You are not involved in money laundering or any other illegal activity

1.3Changes to Terms

afc365 reserves the right to amend or update these terms at any time. Changes will take effect from the date they are published on the website. Continued use of the platform after any change will be considered as your acceptance of the new terms. It is the user's own responsibility to stay up to date with all changes.

2.1Single Account Policy

Each person may operate only one afc365 account. Opening or operating more than one account by the same person is strictly prohibited. If this rule is violated, all accounts will be permanently closed.

Multiple accounts may be identified in the following situations:

• Multiple accounts used from the same device or IP address
• Use of the same bank account or mobile banking number
• Multiple registrations using the same personal details (name, date of birth)

2.2Obligation to Provide Accurate Information

You must provide true, complete, and up-to-date information at the time of registration. Providing false or incomplete information may result in account suspension or closure and all funds may be forfeited.

Required information includes:

• Your full legal name
• A valid date of birth (for age verification)
• An active mobile number or email address
• Valid financial account details for payments

2.3Account Security

You are fully responsible for the security of your account. Keep your login details confidential and do not share them with anyone. afc365 will never ask for your password via email or chat.

Steps to follow for account protection:

• Use a strong and unique password
• Always log out when using someone else's device
• If you notice any suspicious activity, notify our support team immediately
• Change your password regularly

3.1Deposit Terms

The following payment methods are accepted for depositing funds on afc365: bKash, Nagad, Rocket, Upay, and bank transfer.

Important points regarding deposits:

• The account used for the deposit and the registered name must be the same
• Deposits from third-party accounts are not accepted
• Deposited funds are generally credited to the account instantly
• Verification may be required for suspicious transactions

3.2Withdrawal Terms

The following conditions apply to processing withdrawal requests:

Conditions required for withdrawal:

• Withdrawals can only be made to an account registered in your name
• Withdrawal via the same method used for the deposit is preferred
• Large withdrawals may be delayed if identity verification (KYC) is not completed
• Withdrawals may be temporarily suspended in cases of ongoing investigations or suspicious activity
• Withdrawals may be restricted if the wagering conditions of an active bonus have not been met

3.3Currency and Conversion

All transactions on afc365 are conducted in Bangladeshi Taka (BDT / ৳). Transactions in foreign currency will be converted automatically and applicable exchange rates and conversion fees may apply.

4.1Welcome Bonus Terms

afc365 offers new members a 150% bonus on the first deposit, up to a maximum of ৳10,000. This bonus applies to the first deposit only and is available once per registered account.

Welcome bonus wagering requirements:

• To withdraw the bonus amount, a 10x (ten times) wagering requirement must be met
• Not all games may count equally toward wagering calculations
• A maximum bet limit may apply while a bonus is active

4.2Policy Against Bonus Abuse

afc365 actively monitors to prevent abuse of its bonus system. The following activities are considered bonus abuse:

• Claiming bonuses using multiple accounts
• Following low-risk strategies to meet bonus conditions
• Coordinated betting for the purpose of bonus matching
• Using any software or tools with the bonus system

If such activity is detected, the relevant account will be suspended immediately and all bonuses will be cancelled.

4.3VIP Program and Cashback

The afc365 VIP program has 4 tiers, with weekly cashback benefits available:

• Bronze Tier: up to 0.2% weekly cashback
• Silver Tier: up to 0.4% weekly cashback
• Gold Tier: up to 0.6% weekly cashback
• Platinum Tier: up to 0.8% weekly cashback

Advancement to a higher tier depends on your gaming history and activity. The specific benefits and terms for each tier are subject to change.

5.1Fair Play Policy

afc365 is committed to ensuring a fair and transparent gaming environment. All games are operated using a verifiable Random Number Generator (RNG).

Prohibited activities include:

• Use of any cheating software or bots
• Attempting to manipulate game results
• Secret coordination with other players
• Exploiting technical errors — any winnings from such activity will be considered void

5.2Technical Errors and Disputes

If the result of any game becomes uncertain due to a technical issue or error, afc365 reserves the right to cancel that round and refund the bet amount. Any unusual or unreasonable winnings arising from a technical error will not be recognised.

5.3Betting Limits and Controls

Each game or betting market has specific minimum and maximum betting limits. These limits are clearly displayed in the game interface. afc365 reserves the right to adjust betting limits for individual accounts.

6.1Rights of afc365

afc365 may suspend or close any account without prior notice in the following circumstances:

• Violation of any clause in these terms
• Suspicion of fraud or money laundering
• Providing false or misleading information
• Evidence of being a minor
• Attempting to harm the system or other users
• Any illegal activity

6.2User's Right to Voluntarily Close Account

You may request to close your account at any time by contacting our customer service team. It is your responsibility to withdraw your balance in compliance with all applicable bonus terms before closing your account.

As part of responsible gaming, you may also use the self-exclusion feature. For more details, please visit our Responsible Gaming page.

7.1Copyright

All content on the afc365 platform — logos, designs, graphics, software, text, images, and all other elements — is owned by afc365 or its respective licensors. Copying, distributing, or reusing any content without prior permission is prohibited.

7.2Limited License to Use

afc365 grants you a limited, non-exclusive, non-transferable license to use this platform for personal, non-commercial purposes. This license may be revoked at any time.

8.1Disclaimer of Liability

To the maximum extent permitted by law, afc365 shall not be liable for any indirect, incidental, special, or consequential damages, including:

• Financial losses resulting from gaming or betting
• Temporary service interruptions due to technical issues
• Unauthorized access to your account (if caused by your own negligence)
• Losses resulting from reliance on third-party services

8.2Service Availability

afc365 strives to provide uninterrupted service, however the service may occasionally be unavailable due to maintenance, technical issues, or other reasons. afc365 is not responsible for such interruptions.

9.1Use of Personal Information

The personal information you provide is handled in accordance with our Privacy Policy. We use your information for the following purposes:

• Account management and identity verification
• Processing financial transactions
• Providing customer support
• Fraud prevention and ensuring security
• Fulfilling legal obligations

9.2SSL Security

afc365 uses SSL (Secure Sockets Layer) encryption technology to keep all your personal and financial information secure. Our platform operates in a safe and reliable environment.

10.1Complaints Process

If you have a complaint about any matter, please contact our customer support team. We will endeavour to resolve your complaint as quickly and fairly as possible.

When submitting a complaint, please provide the following information:

• Your account username or number
• A detailed description of the issue and the date it occurred
• Relevant transaction ID or game round number (if applicable)
• Your expected resolution

10.2Final Decision

In any dispute, the decision of afc365 management shall be considered final. However, we always strive for a fair and reasonable resolution. Our goal is to make every user's experience as satisfactory as possible.

11.1Entire Agreement

These Terms and Conditions, the Privacy Policy, and the Responsible Gaming Policy together constitute the entire agreement between you and afc365, and replace all previous oral or written agreements on these matters.

11.2Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, that provision shall be disregarded but all remaining provisions shall continue in full force and effect.

11.3Contact

If you have any questions or comments regarding these terms and conditions, please contact us via our 24/7 live chat or by emailing [email protected].

All support is provided in Bengali.